Add rules to a shared mailbox

Delegated Email Box - Creating Rules

Open the shared mailbox in a separate browser window

Use this method if you want to view and manage the email rules for the shared mailbox in its own browser window.

  1. Sign in to your account in Outlook on the web.

  2. On the Outlook on the web navigation bar, select your name in the upper right corner.

  3. Choose Open another mailbox

    o365 accounts

  4. Enter the email address of the shared mailbox that you want to access and select Open.

Another Outlook on the web session opens in a separate window, allowing access to the shared mailbox and create the Email Rules within the Mailbox

    • Related Articles

    • Office 365 won't log in without EnableADAL = 0

      We've been experiencing an issue with our Outlook clients after a user is upgraded from Office 2016 Standalone to Office 365 Business: After the click-to-run installer is complete, and often after a reboot, Outlook will show the splash screen when ...
    • How to Setup Office 365 on your Mobile Device

      Here is a nice link to show you how to setup your Office 365 Subscription on your Mobile Device
    • Compress Outlook OST & PST File Size

      If you delete items from an Outlook Data File (.pst), the file is automatically compacted in the background when you’re not using your computer if Outlook is running. You can also manually start the compact process immediately. It might take several ...